Contact Us

Customer Service

Someone typing numbers into a cell phoneThe Customer Service & Information Center is a central source of information for all customer needs. The division was established in 1998 as a one-stop municipal resource center. The Customer Service and Information Center handles a wide variety of service requests assisting other town departments with their seasonal programs.

The Center is able to receive citizen requests on a 24/7 basis. At the conclusion of normal business hours, it is equipped with a convenient after hours voice-mail system. In addition, staff administer the Town's automated Citizen Request System, which provides around the clock electronic access to Town Hall.

Office Information:

Town Hall,
4 Town Street
Columbia, SC 06040
(888) 555-5555

Office Hours:

8AM to 5PM

Printable View