Billing Cycle

Understand the billing cycle for your utility services. Our billing periods typically cover a specific timeframe, and bills are issued on a regular schedule. Stay informed about when to expect your utility bill and plan accordingly.

Payment Options

Explore the various payment options available to make paying your utility bill convenient. We offer online payment portals, automatic bill pay, in-person payments, and other secure methods to ensure flexibility that suits your preferences.

Billing Statements

Access and review your utility billing statements online. Learn how to interpret your statement, including understanding usage charges, fees, and any additional information provided. Clear and transparent billing statements are designed to keep you informed about your utility consumption.

Payment Assistance Programs

Discover available payment assistance programs for qualified individuals or families facing financial challenges. Our municipality is committed to assisting residents in need. Learn about eligibility criteria and application processes for utility bill assistance programs.

Usage Monitoring

Explore tools and resources to help you monitor and manage your utility usage effectively. From energy-saving tips to water conservation strategies, we provide information that empowers you to make informed decisions about your consumption.

Setting Up New Services

Moving to Gervais or establishing new utility services? Find guidance on how to set up new utility accounts, including required documentation and steps to ensure a smooth transition. We are here to assist you in making the process as straightforward as possible.

Reporting Issues or Inquiries

Encounter issues with your utility bill or have specific inquiries about your services? Use our online reporting system or contact our Utility Billing Department directly. Our team is ready to address your concerns and provide the necessary assistance.

Budget Billing Programs

Explore budget billing programs designed to help you manage and stabilize your monthly utility expenses. These programs allow you to spread your annual utility costs evenly throughout the year, providing predictability and ease of budgeting.